Go-Live support
| Topic | Contact / Availability |
| JKWC Welcome Home Leads | Available all floors: 24/7 from 15 May-24 May 2019 |
| JKWC Welcome Home Volunteers | Available on levels 3, 5, 6, 7 & 8 from 8am-2pm on 15 May 2019 |
| ICT | Roaming on all floors on 15 May 2019
24/7 support from 15 May-22 May 2019 Please log a job with the WH Service Desk |
| EMR | Roaming on all floors on 15 May 2019 |
| Security | Available onsite for access issues – Ground Floor
Email: WH-SecurityID@mh.org.au |
| Cisco Phones (Vendor) | Available onsite for user and set up queries. Located in Meeting Room 1.44:
•9am-5pm Wednesday, 15 May 2019 •9am-5pm Thursday, 16 May 2019 •10am-3pm Monday, 20 May 2019 •10am-3pm Tuesday, 21 May 2019 |
| Issues Resolution | https://welcomehome.wh.org.au/support-issue-resolution/ |
| QRGs | https://welcomehome.wh.org.au/quick-reference-guides/ |